Cookies from EE and our partners can help our site work better for you by remembering your settings, improving social media features and personalising offers. Choose the type of cookies you're happy for us to use (you can change them anytime), or just accept.
Press and hold the Side button until your phone is turned on.
Step 2 of 7
Slide your finger upwards starting from the bottom of the screen.
Step 3 of 7
If your SIM is locked, press Unlock.
Step 4 of 7
Key in your PIN and press OK. The default PIN is 1111.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from EE.
Step 5 of 7
Press the Top volume key.
Step 6 of 7
At the same time, press and hold the Side button until the power off icon is displayed.