The battery hasn't been inserted correctly

It may be necessary to change the battery if it's faulty or remove and insert it again if your phone isn't responding.

Step 1 of 4

Turn the back of your phone towards you. Take hold of the back cover and remove it.

Step 2 of 4

Take hold of the bottom of the battery and remove it.

Step 3 of 4

Place the battery in your phone (top first), matching the battery contacts with the phone contacts, and press the battery into place.

Step 4 of 4

Place the back cover on your phone and press it into place.

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Alcatel 1b 2022