Help
Device guides
Alcatel
1s 2021

Alcatel 1s 2021

f-07f1cb78-85b1-4b77-bf6c-d043b9d0f1fb
f-6dc2b069-ed67-45a6-8c13-77ff7780d9e1
f-528fe775-77c7-436c-a685-082be3b7b51b
f-50cd58e0-fce2-428b-84d5-50c9219f6051
f-4f4e62ad-ee17-4981-a7c2-f6ca50d2b5c8
f-00dbf814-2ee3-429e-8abc-c19e26ac7794
  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications
  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications

It's not possible to start my phone

Solution 4 of 7: Your SIM has been permanently blocked


If your SIM has been permanently blocked, you'll need a new SIM.

Call customer services on 150 (from an EE phone) or 07953 966 250 (from other phones) to have a new SIM sent to you. You can also visit your nearest EE store to order a new SIM. Remember to bring valid picture ID.



Did this solve your problem?

Yes No

Get information on...

Or choose...

Show more