Apple iPhone X

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Device home

Getting started

Basic functions

Calls, contacts, messaging

Connectivity

Specifications

Activating your phone

You need to activate your phone before using it for the first time and after a factory reset. Before you can activate your phone, you need to insert your SIM into your phone.

Step 1 of 14

Press the Side button.

Step 2 of 14

Slide your finger upwards starting from the bottom of the screen.

1111

Step 3 of 14

Key in your PIN and press OK. The default PIN is 1111.

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from EE.

Step 4 of 14

Press the required language.

Step 5 of 14

Press the required country or area.

Step 6 of 14

Follow the instructions on the screen to transfer content from another iOS 11 device or press Set Up Manually.

Step 7 of 14

Press the required Wi-Fi network.

Step 8 of 14

Key in the password for the Wi-Fi network and press Join.

If there are no available Wi-Fi networks, you can use the mobile network instead.

Step 9 of 14

Press Continue.

Step 10 of 14

Follow the instructions on the screen to turn on use of Face ID or press Set Up Later in Settings.

Step 11 of 14

Press Passcode Options.

Step 12 of 14

Follow the instructions on the screen to turn on use of phone lock code or press Don't Use Passcode.

Step 13 of 14

If you turn off the function, press Don't Use Passcode.

See how to turn use of phone lock code on or off later after activation.

Press Set Up as New iPhone and follow the instructions on the screen to finish the activation.

Step 14 of 14

If you've backed up content previously, you can restore the content from an iCloud backup or restore the content from an iTunes backup. You can also transfer content from an Android phone.

Press Set Up as New iPhone and follow the instructions on the screen to finish the activation.