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EE
Smart Hub Pro

EE Smart Hub Pro

Windows 11
  • Mac OS Sonoma
  • Windows 11
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f-76018886-9f8e-4db5-a990-aa003e19bfcc
f-52b50695-b922-4bf8-9b01-e372ed226696
f-fd8bd09b-dd62-4229-a858-eed4e940b9c9
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  • Basic functions
  • Connectivity
Device home
Getting started
Basic functions
Connectivity

The internet connection is unstable

Solution 2 of 5: The wireless connection to your router's Wi-Fi hotspot is unstable.

If you experience an unstable wireless connection to your router's Wi-Fi hotspot, it may help changing the channel. Remember, you need to establish a connection to the router web interface.

Step 1 of 8

Click Advanced settings.

Step 2 of 8

Click Wireless and, if required, follow the instructions on the screen to key in the administrator password.

Step 3 of 8

Click Rescan below the required Wi-Fi network and wait a moment while your router scans for the best available channel.

Step 4 of 8

Click the drop down list next to "Channels:".

Step 5 of 8

Click the required channel.

Step 6 of 8

Click Set.

Step 7 of 8

Click Save.

Step 8 of 8

Click Yes. You can now establish a connection to your Wi-Fi hotspot using the new channel.


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