The selected network mode isn't available | EE

f-a322a754-aa6c-40af-a5ee-797084180c81

f-9c6f48bb-1c8d-410f-87e0-d15ce8324fee

f-83c53a41-2e4e-4218-b475-b148de2540b0

f-dbe884ad-0a62-486a-9d05-32285f643074

f-46159091-b4c5-41c7-84b4-5fc6afbe96db

f-1dc17aec-c493-4e6e-bcf0-5473502a101a

Getting started

Basic functions

Calls, contacts, messaging

It's not possible to make voice calls

Solution 1 of 9: The selected network mode isn't available

There may be different network modes available depending on where you are. The network mode influences the data speeds your phone can achieve.

Slide two fingers downwards starting from the top of the screen.

Slide two fingers downwards starting from the top of the screen.

Step 1 of 8

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press the settings icon.

Step 2 of 8

Press the settings icon.

Press Network & Internet.

Press Network & Internet.

Step 3 of 8

Press Network & Internet.

Press Mobile network.

Press Mobile network.

Step 4 of 8

Press Mobile network.

Press Advanced.

Press Advanced.

Step 5 of 8

Press Advanced.

Press Preferred network type.

Press Preferred network type.

Step 6 of 8

Press Preferred network type.

Press the required network mode.

Press the required network mode.

Step 7 of 8

Press the required network mode.

Press the Home key to return to the home screen.

Press the Home key to return to the home screen.

Step 8 of 8

Press the Home key to return to the home screen.

Did this solve your problem?

Yes No