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Huawei
Mate 20 Pro

Huawei Mate 20 Pro

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  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications
  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications

It's not possible to use Wi-Fi

Solution 4 of 4: Your phone is connected to a Wi-Fi network, but you're not logged on


Some Wi-Fi networks require you to log on via a web page.

Open the internet browser on your phone and try to load a web page. The internet browser is redirected to the homepage of the Wi-Fi network. Follow the instructions on the screen to log on to the Wi-Fi network.



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