Help
Device guides
Huawei
P20 lite

Huawei P20 lite

f-927705e8-b9eb-467b-8534-b31bd27e9bb0
f-6d649079-53ab-4a97-a1c6-3fba018ce384
f-59f66916-36e0-4796-8316-918735b704bd
f-b6426d21-396c-4ee1-994d-83ac33090c57
f-1ecff7e9-6eff-4e2f-b4c7-390745e5f02f
f-4c4b1624-87a4-4f71-8a71-496d8158c836
  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications
  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications

It's not possible to start my phone

Solution 2 of 7: You're asked to key in the PUK


If you've keyed in an incorrect PIN three times in a row, you need to key in the PUK.

Call customer services on 150 (from an EE phone) or 07953 966 250 (from other phones) to get the PUK.



Did this solve your problem?

Yes No

Get information on...

Or choose...

Show more