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Surface Duo

Microsoft Surface Duo

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  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications
  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications

It's not possible to make voice calls

Solution 2 of 10: The selected network mode isn't available

There may be different network modes available depending on where you are. The network mode influences the data speeds your phone can achieve.

Slide two fingers downwards starting from the top of the screen.
Slide two fingers downwards starting from the top of the screen.
Step 1 of 7

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.
Press the settings icon.
Step 2 of 7

Press the settings icon.

Press Network and Internet.
Press Network and Internet.
Step 3 of 7

Press Network and Internet.

Press Mobile network.
Press Mobile network.
Step 4 of 7

Press Mobile network.

Press Preferred network type.
Press Preferred network type.
Step 5 of 7

Press Preferred network type.

Press the required network mode.
Press the required network mode.
Step 6 of 7

Press the required network mode.

Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Step 7 of 7

Slide your finger upwards starting from the bottom of the screen to return to the home screen.


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