Microsoft Surface Go 3
It's not possible to use Wi-Fi
Solution 4 of 5: Your laptop is connected to a Wi-Fi network, but you're not logged on
Some Wi-Fi networks require you to log on via a web page.
Open the internet browser on your laptop and try to load a web page. The internet browser is redirected to the homepage of the Wi-Fi network. Follow the instructions on the screen to log on to the Wi-Fi network.