iPhone 11

Search for a guide or problem below or select a topic.

Turning use of PIN on or off

The PIN protects your SIM from unauthorised use if your phone should get stolen. If use of PIN is turned on, it needs to be keyed in when you turn on your phone.

Press Settings.
Step 1 of 6

Press Settings.

Press Mobile Service.
Step 2 of 6

Press Mobile Service.

Press SIM PIN.
Step 3 of 6

Press SIM PIN.

Press the indicator next to
Step 4 of 6

Press the indicator next to "SIM PIN" to turn the function on or off.

Key in your PIN and press Done. The default PIN is 1111.
1111
Step 5 of 6

Key in your PIN and press Done. The default PIN is 1111.

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from EE.
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Step 6 of 6

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Get information on...

Or choose...

Show more