iPhone 11

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Activating your phone

You need to activate your phone before using it for the first time and after a factory reset. To use mobile network services on your phone, you need to insert your SIM into your phone.

Step 1 of 17

Press the Side button.

Slide your finger upwards starting from the bottom of the screen.
Step 2 of 17

Slide your finger upwards starting from the bottom of the screen.

Press the required language.
Step 3 of 17

Press the required language.

Press the required country or area.
Step 4 of 17

Press the required country or area.

Press SIM Card.
Step 5 of 17

Press SIM Card.

If your SIM is locked, key in your PIN and press OK. The default PIN is 1111.
1111
Step 6 of 17

If your SIM is locked, key in your PIN and press OK. The default PIN is 1111.

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from EE.
Select the required text and icon size on your phone and press Continue.
Step 7 of 17

Select the required text and icon size on your phone and press Continue.

Follow the instructions on the screen to transfer content from another device running iOS 11 or later or press Set Up Without Another Device.
Step 8 of 17

Follow the instructions on the screen to transfer content from another device running iOS 11 or later or press Set Up Without Another Device.

Press the required Wi-Fi network.
Step 9 of 17

Press the required Wi-Fi network.

Key in the password for the Wi-Fi network and press Join.
Step 10 of 17

Key in the password for the Wi-Fi network and press Join.

If there are no available Wi-Fi networks, you can use the mobile network instead.
Press Continue.
Step 11 of 17

Press Continue.

Press Set Up for Myself.
Step 12 of 17

Press Set Up for Myself.

If your phone will be used by a child below the age of 13, follow the instructions on the screen to set up an Apple ID for the child.
Follow the instructions on the screen to turn on use of Face ID or press Set Up Later.
Step 13 of 17

Follow the instructions on the screen to turn on use of Face ID or press Set Up Later.

Press Passcode Options.
Step 14 of 17

Press Passcode Options.

Follow the instructions on the screen to turn on use of phone lock code or press Don't Use Passcode.
Step 15 of 17

Follow the instructions on the screen to turn on use of phone lock code or press Don't Use Passcode.

If you turn off the function, press Don't Use Passcode.
Step 16 of 17

If you turn off the function, press Don't Use Passcode.

See how to turn use of phone lock code on or off later after activation.
Press Don't Transfer Anything and follow the instructions on the screen to finish the activation.
Step 17 of 17

Press Don't Transfer Anything and follow the instructions on the screen to finish the activation.

If you've backed up content previously, you can restore the content from an iCloud backup or restore the content from an iTunes backup. You can also transfer content from an Android phone.

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