iPhone 12

Search for a guide or problem below or select a topic.

I can't turn on my phone

Solution 2 of 3: Your phone doesn't turn on correctly

See how to turn your phone on and off. To use mobile network services on your phone, you need to insert your SIM into your phone.

Step 1 of 5

Press and hold the Side button until your phone is turned on.

Slide your finger upwards starting from the bottom of the screen.
Step 2 of 5

Slide your finger upwards starting from the bottom of the screen.

If your SIM is locked, key in your PIN and press OK. The default PIN is 1111.
1111
Step 3 of 5

If your SIM is locked, key in your PIN and press OK. The default PIN is 1111.

Simultaneously, press and hold the Side button and the Bottom volume key until the power off icon is displayed.
Step 4 of 5

Simultaneously, press and hold the Side button and the Bottom volume key until the power off icon is displayed.

Press and drag the power off icon right.
Step 5 of 5

Press and drag the power off icon right.

Get information on...

Or choose...

Show more