iPhone 14

Search for a guide or problem below or select a topic.

Turning your phone on and off

See how to turn your phone on and off. To use mobile network services on your phone, you need to insert your SIM into your phone.

Step 1 of 5

Press and hold the Side button until your phone is turned on.

Slide your finger upwards starting from the bottom of the screen.
Step 2 of 5

Slide your finger upwards starting from the bottom of the screen.

If your SIM is locked, key in your PIN and press OK. The default PIN is 1111.
1111
Step 3 of 5

If your SIM is locked, key in your PIN and press OK. The default PIN is 1111.

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from EE.
Simultaneously, press and hold the Side button and the Bottom volume key until the power off icon is displayed.
Step 4 of 5

Simultaneously, press and hold the Side button and the Bottom volume key until the power off icon is displayed.

Press and drag the power off icon right.
Step 5 of 5

Press and drag the power off icon right.

Get information on...

Or choose...

Show more