OnePlus 7 Pro 5G

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It's not possible to start my phone

Solution 5 of 7: The phone lock code is turned on

The phone lock code prevents others from accessing the contents of your phone (such as pictures and messages). When the phone lock code is turned on, it needs to be used every time you turn on your phone and when it has been in sleep mode.

Slide two fingers downwards starting from the top of the screen.
Step 1 of 15

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.
Step 2 of 15

Press the settings icon.

Press Security & lock screen.
Step 3 of 15

Press Security & lock screen.

Press Fingerprint.
Step 4 of 15

Press Fingerprint.

Press NEXT.
Step 5 of 15

Press NEXT.

Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.
Step 6 of 15

Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.

Press the required setting.
Step 7 of 15

Press the required setting.

Press DONE.
Step 8 of 15

Press DONE.

Follow the instructions on the screen to create the phone lock code using your fingerprint.
Step 9 of 15

Follow the instructions on the screen to create the phone lock code using your fingerprint.

Press DONE.
Step 10 of 15

Press DONE.

Press the Return key.
Step 11 of 15

Press the Return key.

Press Screen lock and key in the current phone lock code.
Step 12 of 15

Press Screen lock and key in the current phone lock code.

Press None.
Step 13 of 15

Press None.

Press YES, REMOVE.
Step 14 of 15

Press YES, REMOVE.

Press the Home key to return to the home screen.
Step 15 of 15

Press the Home key to return to the home screen.

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