Samsung Galaxy A14 5G

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If you have problems using network configurations on your phone, such as mobile data, Wi-Fi or Bluetooth, resetting the network settings may help.

Step 1 of 8

Slide two fingers downwards starting from the top of the screen.

Step 2 of 8

Press the settings icon.

Step 3 of 8

Press General management.

Step 4 of 8

Press Reset.

Step 5 of 8

Press Reset network settings.

Step 6 of 8

Please note that all saved APN, Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.

Press Reset settings.

Step 7 of 8

Please note that all saved APN, Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.

Press Reset.

Step 8 of 8

Press the Home key to return to the home screen.