Samsung Galaxy Book Go

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It's not possible to use Wi-Fi

Solution 1 of 5: No connection to a Wi-Fi network is established

You can connect to the internet using either a mobile network or a Wi-Fi network.

Step 1 of 21

Find an opener for the card holder. Insert the opener into the small hole in the SIM holder.

Please note that your laptop only supports nano SIMs.
Step 2 of 21

Remove the SIM holder from your laptop.

Please note that your laptop only supports nano SIMs.
Step 3 of 21

Turn your SIM so the angled corner of the SIM matches the angled corner of the SIM holder and place your SIM in the SIM holder.

Please note that your laptop only supports nano SIMs.
Step 4 of 21

Slide the SIM holder into your laptop.

Please note that your laptop only supports nano SIMs.
Click the network icon.
Step 5 of 21

Click the network icon.

If your SIM is locked, click arrow right next to the mobile network icon.
Step 6 of 21

If your SIM is locked, click arrow right next to the mobile network icon.

Click Unlock SIM.
Step 7 of 21

Click Unlock SIM.

Key in your PIN and click Next. The default PIN is 1111.
1111
Step 8 of 21

Key in your PIN and click Next. The default PIN is 1111.

Click the desktop.
Step 9 of 21

Click the desktop.

When you're connected to a mobile network, the network icon is displayed at the bottom of the screen.
Step 10 of 21

When you're connected to a mobile network, the network icon is displayed at the bottom of the screen.

Click the Windows icon.
Step 11 of 21

Click the Windows icon.

Click Settings.
Step 12 of 21

Click Settings.

Click Network & internet.
Step 13 of 21

Click Network & internet.

Click WiFi.
Step 14 of 21

Click WiFi.

Click the indicator next to
Step 15 of 21

Click the indicator next to "WiFi" to turn on the function.

Click Show available networks.
Step 16 of 21

Click Show available networks.

Click the required Wi-Fi network.
Step 17 of 21

Click the required Wi-Fi network.

Click Connect.
Step 18 of 21

Click Connect.

Key in the password for the Wi-Fi network and click Next.
Step 19 of 21

Key in the password for the Wi-Fi network and click Next.

Click the close icon.
Step 20 of 21

Click the close icon.

When you're connected to a Wi-Fi network, the Wi-Fi icon is displayed at the bottom of the screen.
Step 21 of 21

When you're connected to a Wi-Fi network, the Wi-Fi icon is displayed at the bottom of the screen.

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