Samsung Galaxy S20 5G

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It's not possible to send and receive email messages

Solution 4 of 4: Your phone hasn't been correctly set up for POP3 email

You can set up your phone to send and receive email messages from your email accounts. To set up your phone for POP3 email, you need to set up your phone for internet.

Slide two fingers downwards starting from the top of the screen.
Step 1 of 37

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.
Step 2 of 37

Press the settings icon.

Press Accounts and backup.
Step 3 of 37

Press Accounts and backup.

Press Accounts.
Step 4 of 37

Press Accounts.

Press Add account.
Step 5 of 37

Press Add account.

Press Personal (POP3).
Step 6 of 37

Press Personal (POP3).

Press the field below
Step 7 of 37

Press the field below "Enter your email address" and key in your email address.

Press NEXT.
Step 8 of 37

Press NEXT.

Press the field below
Step 9 of 37

Press the field below "Password" and key in the password for your email account.

Press NEXT.
Step 10 of 37

Press NEXT.

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.
Step 11 of 37

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

Press the field below
Step 12 of 37

Press the field below "Username" and key in the username for your email account.

Press the field below
Step 13 of 37

Press the field below "Server" and key in the name of your email provider's incoming server.

Press the field below
110
Step 14 of 37

Press the field below "Port" and key in 110.

Press the drop down list below
Step 15 of 37

Press the drop down list below "Security type".

Press None.
Step 16 of 37

Press None.

Press the drop down list below
Step 17 of 37

Press the drop down list below "Delete emails from server".

Press Never to keep email messages on the server when you delete them on your phone.
Step 18 of 37

Press Never to keep email messages on the server when you delete them on your phone.

Press When I delete from Inbox to delete email messages on the server when you delete them on your phone.
Step 19 of 37

Press When I delete from Inbox to delete email messages on the server when you delete them on your phone.

Press NEXT.
Step 20 of 37

Press NEXT.

Press the indicator next to
Step 21 of 37

Press the indicator next to "Require sign-in" to turn on the function.

Press the field below
Step 22 of 37

Press the field below "Username" and key in the username of your email provider's outgoing server.

Press the field below
Step 23 of 37

Press the field below "Password" and key in the password of your email provider's outgoing server.

Press the field below
Step 24 of 37

Press the field below "SMTP server" and key in the name of your email provider's outgoing server.

Press the field below
25
Step 25 of 37

Press the field below "Port" and key in 25.

Press the drop down list below
Step 26 of 37

Press the drop down list below "Security type".

Press None.
Step 27 of 37

Press None.

Press NEXT.
Step 28 of 37

Press NEXT.

Press the drop down list below
Step 29 of 37

Press the drop down list below "Sync frequency:".

Press the required setting.
Step 30 of 37

Press the required setting.

Press the field next to
Step 31 of 37

Press the field next to "Notify me when emails arrive" to turn the function on or off.

Press the field next to
Step 32 of 37

Press the field next to "Sync email for this account" to turn on the function.

Press NEXT.
Step 33 of 37

Press NEXT.

Press the field below
Step 34 of 37

Press the field below "Account name (optional)" and key in the required name.

Press Your name and key in the required sender name.
Step 35 of 37

Press Your name and key in the required sender name.

Press NEXT.
Step 36 of 37

Press NEXT.

Press the Home key to return to the home screen.
Step 37 of 37

Press the Home key to return to the home screen.

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