Samsung Galaxy S20 5G

Search for a guide or problem below or select a topic.

Transferring content from another phone

You can transfer content, such as contacts, messages, pictures and audio files, from another phone to your phone.

You can transfer the contents of another phone to your phone when it's activated for the first time and after a factory reset. When this screen is displayed, your phone is ready to transfer contents from another phone.
Step 1 of 4

You can transfer the contents of another phone to your phone when it's activated for the first time and after a factory reset. When this screen is displayed, your phone is ready to transfer contents from another phone.

Press Next.
Step 2 of 4

Press Next.

Press Next.
Step 3 of 4

Press Next.

Press the required transfer method and follow the instructions on the screen to transfer content from another phone.
Step 4 of 4

Press the required transfer method and follow the instructions on the screen to transfer content from another phone.

Download Smart Switch to your phone if you're asked to do so.

Get information on...

Or choose...

Show more