Samsung Galaxy S21 Ultra

Search for a guide or problem below or select a topic.

It's not possible to use Wi-Fi calling

Solution 4 of 4: Wi-Fi calling is turned off

When Wi-Fi calling is turned on, you can make and answer calls using a Wi-Fi network when you're in an area with little or no network coverage. To turn on Wi-Fi calling, you need to establish a connection to a Wi-Fi network, select 4G (LTE) as network mode and follow the steps below. You can also visit the EE web page for more information about Wi-Fi calling.

Press the phone icon.
Step 1 of 6

Press the phone icon.

Press the menu icon.
Step 2 of 6

Press the menu icon.

Press Settings.
Step 3 of 6

Press Settings.

Samsung Galaxy S21 Ultra
Step 4 of 6

Press .

Press the indicator next to the required SIM to turn the function on or off.
Step 5 of 6

Press the indicator next to the required SIM to turn the function on or off.

Press the Home key to return to the home screen.
Step 6 of 6

Press the Home key to return to the home screen.

Get information on...

Or choose...

Show more