Motorola Moto G62 5G
It's not possible to receive messages on my voicemail
Solution 2 of 3: Incoming calls aren't diverted to your voicemail
To receive voice messages, you need to divert your calls to your voicemail. Before you can divert calls to your voicemail, you need to save the voicemail number.
Press the phone icon.
Press the menu icon.
Press Settings.
Press Calling accounts.
Press the name of the SIM.
Press Call forwarding.
Press the required divert type.
Key in +447953222222 and press TURN ON.
Press the Home key to return to the home screen.