Your phone hasn't been correctly set up for IMAP email | EE

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Getting started

Basic functions

Calls, contacts, messaging

It's not possible to send and receive email messages

Solution 3 of 4: Your phone hasn't been correctly set up for IMAP email

You can set up your phone to send and receive email messages from your email accounts. To set up your phone for IMAP email, you need to set up your phone for internet.

Slide two fingers downwards starting from the top of the screen.

Slide two fingers downwards starting from the top of the screen.

Step 1 of 33

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press the settings icon.

Step 2 of 33

Press the settings icon.

Press Accounts.

Press Accounts.

Step 3 of 33

Press Accounts.

Press Add account.

Press Add account.

Step 4 of 33

Press Add account.

Press Personal (IMAP).

Press Personal (IMAP).

Step 5 of 33

Press Personal (IMAP).

Press the field below

Press the field below

Step 6 of 33

Press the field below "Enter your email address" and key in your email address.

Press NEXT.

Step 7 of 33

Press NEXT.

Press the field below

Press the field below

Step 8 of 33

Press the field below "Password" and key in the password for your email account.

Press NEXT.

Step 9 of 33

Press NEXT.

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

Step 10 of 33

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

Press the field below

Press the field below

Step 11 of 33

Press the field below "Username" and key in the username for your email account.

Press the field below

Press the field below

Step 12 of 33

Press the field below "Server" and key in the name of your email provider's incoming server.

Press the field below

143

Press the field below

143

Step 13 of 33

Press the field below "Port" and key in 143.

Press the drop down list below

Press the drop down list below

Step 14 of 33

Press the drop down list below "Security type".

Press None to turn off the function.

Press None to turn off the function.

Step 15 of 33

Press None to turn off the function.

Press NEXT.

Step 16 of 33

Press NEXT.

Press the indicator next to

Press the indicator next to

Step 17 of 33

Press the indicator next to "Require sign-in" to turn on the function.

Press the field below

Press the field below

Step 18 of 33

Press the field below "Username" and key in the username of your email provider's outgoing server.

Press the field below

Press the field below

Step 19 of 33

Press the field below "Password" and key in the password of your email provider's outgoing server.

Press the field below

Press the field below

Step 20 of 33

Press the field below "SMTP server" and key in the name of your email provider's outgoing server.

Press the field below

25

Press the field below

25

Step 21 of 33

Press the field below "Port" and key in 25.

Press the drop down list below

Press the drop down list below

Step 22 of 33

Press the drop down list below "Security type".

Press None to turn off the function.

Press None to turn off the function.

Step 23 of 33

Press None to turn off the function.

Press NEXT.

Step 24 of 33

Press NEXT.

Press the drop down list below

Press the drop down list below

Step 25 of 33

Press the drop down list below "Sync frequency:".

Press the required setting.

Press the required setting.

Step 26 of 33

Press the required setting.

Press Notify me when emails arrive to turn the function on or off.

Press Notify me when emails arrive to turn the function on or off.

Step 27 of 33

Press Notify me when emails arrive to turn the function on or off.

Press Sync email for this account to turn on the function.

Press Sync email for this account to turn on the function.

Step 28 of 33

Press Sync email for this account to turn on the function.

Press NEXT.

Step 29 of 33

Press NEXT.

Press the field below

Press the field below

Step 30 of 33

Press the field below "Account name (optional)" and key in the required name.

Press the field below

Press the field below

Step 31 of 33

Press the field below "Your name" and key in the required sender name.

Press NEXT.

Step 32 of 33

Press NEXT.

Press the Home key to return to the home screen.

Press the Home key to return to the home screen.

Step 33 of 33

Press the Home key to return to the home screen.

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