Help
Device guides
Motorola
Razr 60 Ultra

Motorola Razr 60 Ultra

f-32a222c8-c99a-4a14-b28a-67c303091654
f-506ae2cb-7fb5-4346-9ca2-1ea6c6caa1cf
f-dba9d799-dd34-4cf6-91a5-b7c465d9357d
f-cd5bbef5-d349-4a72-8d67-775e656965bd
f-c8c58068-06be-47b5-a488-8a85199ee785
f-12c67ea4-4692-4149-83bf-91ab6d56af7b
f-3d705d68-08d1-4f58-8b95-785cb6cbaa31
f-024b4db6-4410-4dcc-87dc-0d543e6b7fa3
  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications
  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications

It's not possible to send and receive picture messages

Solution 1 of 4: Your phone hasn't been correctly set up for picture messaging

A picture message is a message which can contain pictures and other media files and can be sent to other mobile phones. You can send and receive picture messages as soon as you've inserted your SIM. If this isn't the case, you can set up your phone for picture messaging manually.

Slide your finger downwards starting from the top right side of the screen.
Slide your finger downwards starting from the top right side of the screen.
Step 1 of 19

Slide your finger downwards starting from the top right side of the screen.

Press the settings icon.
Press the settings icon.
Step 2 of 19

Press the settings icon.

Press Network & Internet.
Press Network & Internet.
Step 3 of 19

Press Network & Internet.

Press SIMs & mobile network.
Press SIMs & mobile network.
Step 4 of 19

Press SIMs & mobile network.

Press the name of the SIM.
Press the name of the SIM.
Step 5 of 19

Press the name of the SIM.

Press Access point names.
Press Access point names.
Step 6 of 19

Press Access point names.

Press the new data connection icon.
Press the new data connection icon.
Step 7 of 19

Press the new data connection icon.

Press Name and key in EE MMS.
EE MMS
Press Name and key in EE MMS.
EE MMS
Step 8 of 19

Press Name and key in EE MMS.

Press APN and key in eezone.
eezone
Press APN and key in eezone.
eezone
Step 9 of 19

Press APN and key in eezone.

Press Username and key in eesecure.
eesecure
Press Username and key in eesecure.
eesecure
Step 10 of 19

Press Username and key in eesecure.

Press Password and key in secure.
secure
Press Password and key in secure.
secure
Step 11 of 19

Press Password and key in secure.

Press MMS proxy and key in 149.254.201.135.
149.254.201.135
Press MMS proxy and key in 149.254.201.135.
149.254.201.135
Step 12 of 19

Press MMS proxy and key in 149.254.201.135.

Press MMS port and key in 8080.
8080
Press MMS port and key in 8080.
8080
Step 13 of 19

Press MMS port and key in 8080.

Press Authentication type.
Press Authentication type.
Step 14 of 19

Press Authentication type.

Press PAP.
Press PAP.
Step 15 of 19

Press PAP.

Press the field below
Press the field below
Step 16 of 19

Press the field below "APN type".

Press mms.
Press mms.
Step 17 of 19

Press mms.

Press Save.
Press Save.
Step 18 of 19

Press Save.

Press the Home key to return to the home screen.
Press the Home key to return to the home screen.
Step 19 of 19

Press the Home key to return to the home screen.


Did this solve your problem?

Yes No

Get information on...

Or choose...

Show more