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Struggling to set up a device or have a tech problem? Find quick solutions, setup guides, and troubleshoot common issues with our expert support.
How to find your product model or series
For laptops & PCs:
  • You should be able to find your laptop or PC’s model number by selecting Settings, and then selecting About
  • You may also be able to find your model number on a sticker on the back of your product, on the packaging it came in, or in the user manual
For tablets:
  • You should be able to find your tablet’s model number by selecting the Settings or Options app, and then selecting About
  • The model number should be displayed under the Model Name heading
  • You may also be able to find your model number in the user manual your tablet came with
For anything else:
  • The model number will often be on a sticker or printed directly onto the front, back, or bottom of your product
  • If you can’t find the model number on your product, check the packaging it came in or the user manual
  • You may be able to find the model number in the settings of your product, or in the Bluetooth settings of a linked product
Product categories
  • phones icon Smartphones
  • audio icon Audio
  • cameras icon Cameras
  • tablets icon Computing & tablets
  • gaming icon Gaming
  • smarthome icon Smart home & security
  • eetv icon EE TV products
  • broadband icon Home broadband
  • watches icon Watches & wearables
  • entertainment icon TV, home & entertainment
  • Cameras
Cameras
  • Icon brand EE EE
  • Icon brand Ring Ring
  • Icon brand Sony Sony
  • Icon brand Arlo Arlo
  • Icon brand Eufy Eufy
  • Icon brand Fujifilm Fujifilm
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  • Icon brand Nintendo Nintendo
  • Icon brand Razer Razer
  • Icon brand Tapo Tapo
Icon brand EE EE
Icon brand Ring Ring
Icon brand Sony Sony
Icon brand Arlo Arlo
Icon brand Eufy Eufy
Icon brand Fujifilm Fujifilm
Icon brand Nintendo Nintendo
Icon brand Razer Razer
Icon brand Tapo Tapo
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