Samsung Galaxy A20e

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It's not possible to make voice calls

Solution 1 of 11: Fixed dialling is turned on

When fixed dialling is turned on, you can only call selected numbers and do emergency calls. Incoming calls aren't affected.

Press the phone icon.
Step 1 of 10

Press the phone icon.

Press the menu icon.
Step 2 of 10

Press the menu icon.

Press Settings.
Step 3 of 10

Press Settings.

Press Supplementary services.
Step 4 of 10

Press Supplementary services.

Press Fixed dialling numbers below the required SIM.
Step 5 of 10

Press Fixed dialling numbers below the required SIM.

Press Enable FDN.
Step 6 of 10

Press Enable FDN.

Key in your PIN2 and press OK. The default PIN2 is 0000.
0000
Step 7 of 10

Key in your PIN2 and press OK. The default PIN2 is 0000.

Press Disable FDN.
Step 8 of 10

Press Disable FDN.

Key in your PIN2 and press OK. The default PIN2 is 0000.
0000
Step 9 of 10

Key in your PIN2 and press OK. The default PIN2 is 0000.

Press the Home key to return to the home screen.
Step 10 of 10

Press the Home key to return to the home screen.