Samsung Galaxy Chromebook Go
My laptop's screen is black after power-up
If the laptop screen is black after power-up, there may be several causes of the problem.
It's important to find out if you can turn on your laptop. If you can't turn on your laptop, you need to solve this problem first. When the problem is solved, you will most likely also be able to use your laptop's screen.
Can you turn on your laptop?
Yes No