Help
Device guides
Samsung
Galaxy Note20 5G

Samsung Galaxy Note20 5G

f-0ae872b5-d831-42f5-89f9-be76181212c3
f-65e7adcb-25f8-46c9-9ea3-94d1bc20a1aa
f-a4788640-b53b-4319-b40b-3f55f22996dc
f-de32e890-453a-4b10-9176-4a07c53c7572
f-a4e7cf9c-a9cc-45b9-96a8-78c9edbc5d49
f-d27342e7-8e8d-4980-967e-b6f86d1739b1
  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications
Device home
Getting started
Basic functions
Calls, contacts, messaging
Connectivity
Specifications

It's not possible to receive voice calls

Solution 3 of 3: Divert of all calls is turned on

If you no longer wish to divert your calls, you need to cancel the diverts.

Press the phone icon.
Press the phone icon.
Step 1 of 9

Press the phone icon.

Press the menu icon.
Press the menu icon.
Step 2 of 9

Press the menu icon.

Press Settings.
Press Settings.
Step 3 of 9

Press Settings.

Press Supplementary services.
Press Supplementary services.
Step 4 of 9

Press Supplementary services.

Press Call forwarding below the required SIM.
Press Call forwarding below the required SIM.
Step 5 of 9

Press Call forwarding below the required SIM.

Press Voice call.
Press Voice call.
Step 6 of 9

Press Voice call.

Press the required divert type.
Press the required divert type.
Step 7 of 9

Press the required divert type.

Press Disable.
Press Disable.
Step 8 of 9

Press Disable.

Press the Home key to return to the home screen.
Press the Home key to return to the home screen.
Step 9 of 9

Press the Home key to return to the home screen.


Did this solve your problem?

Yes No

Get information on...

Or choose...

Show more