Help
Device guides
Samsung
Galaxy S23 Ultra

Samsung Galaxy S23 Ultra

f-119ea836-bc36-4720-a233-5cd9c3dd1047
f-7828d67e-4ed9-4c89-ad5e-828b90068013
f-a2f12fff-0309-4d61-abf1-ae8b6a27630e
f-7c1f3cb7-12e6-49a2-88c9-bcb1a21c36f8
f-1ee9289d-83f0-4f47-bf44-ba37330b87ee
f-71859950-643c-47ac-bbd9-914dc07a8eda
  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications
  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications

It's not possible to start my phone

Solution 3 of 7: Your SIM has been permanently blocked


If your SIM has been permanently blocked, you'll need a new SIM.

Call customer services on 150 (from an EE phone) or 07953 966 250 (from other phones) to have a new SIM sent to you. You can also visit your nearest EE store to order a new SIM. Remember to bring valid picture ID.



Did this solve your problem?

Yes No

Get information on...

Or choose...

Show more