Samsung Galaxy S9

Search for a guide or problem below or select a topic.

Select help topic

Device home
Getting started
Basic functions
Calls, contacts, messaging
Connectivity
Specifications
Back to Getting started

Transferring content from another phone

You can transfer content, such as contacts, messages, pictures and audio files, from another phone to your phone.

You can transfer the contents of another phone to your phone when it's activated for the first time and after a factory reset. When this screen is displayed, your phone is ready to transfer contents from another phone.
Step 1 of 6

You can transfer the contents of another phone to your phone when it's activated for the first time and after a factory reset. When this screen is displayed, your phone is ready to transfer contents from another phone.

See how to factory reset your phone.
Press From your old device.
Step 2 of 6

Press From your old device.

Step 3 of 6

Connect your phone to another phone via data cable and, if required, the adaptor included.

If asked to, install Smart Switch on the other phone and prepare it for transferring content.
Press the required data types.
Step 4 of 6

Press the required data types.

Press TRANSFER.
Step 5 of 6

Press TRANSFER.

Press FINISH.
Step 6 of 6

Press FINISH.