Help
Device guides
TCL
40R 5G

TCL 40R 5G

f-371a88da-055e-4bba-9f11-5205a250414c
f-df655d03-b7c4-416d-b1fd-9c1a78fa77bc
f-3691e735-d216-4b74-8e54-a0b677d6cb14
f-3db7f721-03a4-465c-b6f2-f4cfa6659297
f-40c4894d-6c4e-4957-a830-c3414fd3f4d2
f-f1eab9d9-9ad9-4bde-8341-f9ec52249082
  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications
  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications

It's not possible to start my phone

Solution 4 of 7: Your SIM has been permanently blocked


If your SIM has been permanently blocked, you'll need a new SIM.

Call customer services on 150 (from an EE phone) or 07953 966 250 (from other phones) to have a new SIM sent to you. You can also visit your nearest EE store to order a new SIM. Remember to bring valid picture ID.



Did this solve your problem?

Yes No

Get information on...

Or choose...

Show more