Your phone doesn't turn on correctly | EE

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Getting started

Basic functions

Calls, contacts, messaging

It's not possible to turn on my phone

Solution 2 of 3: Your phone doesn't turn on correctly

Before you can turn on your phone, you need to insert your SIM into your phone.

Step 1 of 5

Press and hold the Side key until your phone is turned on.

If you're asked to key in your PIN, do so and press arrow right. The default PIN is 1111.

1111

If you're asked to key in your PIN, do so and press arrow right. The default PIN is 1111.

1111

Step 2 of 5

If you're asked to key in your PIN, do so and press arrow right. The default PIN is 1111.

Step 3 of 5

Press the Side key.

Step 4 of 5

Simultaneously, press and hold the upper part of the Volume key and keep them both pressed.

Press Power off.

Press Power off.

Step 5 of 5

Press Power off.

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