Help
Device guides
Apple
iPad Air (2020)

iPad Air (2020)

f-c6771800-16c2-438b-94db-552dbd5583f0
f-599b9298-80d0-4640-b7e6-458c9ab20006
f-b754bb35-7fe2-4961-b4e1-f885c9dfb726
f-c20f70a5-40c8-4d86-b9e8-ff2c5e728ef2
f-90d2aab1-52bb-4893-af72-7b9e263d0f5c
f-f621d4fd-fea0-48b7-a8a8-3801d21e3e16
  • Device home
  • Getting started
  • Basic functions
  • Contacts and messages
  • Connectivity
  • Specifications
Device home
Getting started
Basic functions
Contacts and messages
Connectivity
Specifications

Restoring factory default settings

If your tablet gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All settings and configurations you've made on your tablet are deleted.

Press Settings.
Press Settings.
Step 1 of 11

Press Settings.

Press General.
Press General.
Step 2 of 11

Press General.

Press Reset.
Press Reset.
Step 3 of 11

Press Reset.

Press Reset All Settings.
Press Reset All Settings.
Step 4 of 11

If you choose to restore settings only, all tablet settings are restored but contacts, audio files, video clips and appointments will not be deleted.

Press Reset All Settings.

Press Reset.
Press Reset.
Step 5 of 11

If you choose to restore settings only, all tablet settings are restored but contacts, audio files, video clips and appointments will not be deleted.

Press Reset.

Press Reset. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your tablet and prepare it for use.
Press Reset. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your tablet and prepare it for use.
Step 6 of 11

If you choose to restore settings only, all tablet settings are restored but contacts, audio files, video clips and appointments will not be deleted.

Press Reset. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your tablet and prepare it for use.

Press Erase All Content and Settings.
Press Erase All Content and Settings.
Step 7 of 11

If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your tablet.

Press Erase All Content and Settings.

Press Erase Now.
Press Erase Now.
Step 8 of 11

If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your tablet.

Press Erase Now.

Press Erase.
Press Erase.
Step 9 of 11

If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your tablet.

Press Erase.

Press Erase.
Press Erase.
Step 10 of 11

If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your tablet.

Press Erase.

Key in the password for your Apple ID and press Erase. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your tablet and prepare it for use.
Key in the password for your Apple ID and press Erase. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your tablet and prepare it for use.
Step 11 of 11

If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your tablet.

Key in the password for your Apple ID and press Erase. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your tablet and prepare it for use.

Get information on...

Or choose...

Show more