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iPhone 12

iPhone 12

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  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications
  • Device home
  • Getting started
  • Basic functions
  • Calls, contacts, messaging
  • Connectivity
  • Specifications

I can't start my phone

Solution 4 of 7: Your SIM has been permanently blocked


If your SIM has been permanently blocked, you'll need a new SIM.

Call customer services on 150 (from an EE phone) or 07953 966 250 (from other phones) to have a new SIM sent to you. You can also visit your nearest EE store to order a new SIM. Remember to bring valid picture ID.



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