iPhone 15 Pro Max
![f-3815ee15-2f4d-49e9-afa4-e905a187481a](http://wmstatic.global.ssl.fastly.net/ml/120824-f-3815ee15-2f4d-49e9-afa4-e905a187481a.png?width=140&height=200)
![f-d77755cb-0353-4e8e-bb39-0cf6df40fced](http://wmstatic.global.ssl.fastly.net/ml/120824-f-d77755cb-0353-4e8e-bb39-0cf6df40fced.png?width=140&height=200)
![f-324b9c27-0f88-46a4-90d8-d85989eb1ead](http://wmstatic.global.ssl.fastly.net/ml/120824-f-324b9c27-0f88-46a4-90d8-d85989eb1ead.png?width=140&height=200)
![f-90385a7b-9fe9-4bde-beec-f4b6ee87d86d](http://wmstatic.global.ssl.fastly.net/ml/120824-f-90385a7b-9fe9-4bde-beec-f4b6ee87d86d.png?width=140&height=200)
![f-b62c8a9b-0d1e-4cb3-8120-8b08a3f99570](http://wmstatic.global.ssl.fastly.net/ml/120824-f-b62c8a9b-0d1e-4cb3-8120-8b08a3f99570.png?width=140&height=200)
![f-f6d8b25e-c1e0-421e-8286-b114093e19a3](http://wmstatic.global.ssl.fastly.net/ml/120824-f-f6d8b25e-c1e0-421e-8286-b114093e19a3.png?width=140&height=200)
I can't send and receive email messages
Solution 2 of 2: Your phone hasn't been correctly set up for IMAP email
You can set up your phone to send and receive email messages from your email accounts. Using IMAP, your email messages are kept on the server and are synchronised between all of your devices. You're then able to access your email messages from other devices. To set up your phone for IMAP email, you need to set up your phone for internet.
![Press Settings. Press Settings.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-f44299dc-4f7a-4300-9782-d4e0bd965755.png?width=238&height=514)
![Press Settings. Press Settings.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-f44299dc-4f7a-4300-9782-d4e0bd965755.png?width=354&height=766)
Press Settings.
![Press Mail. Press Mail.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-528c9a6f-b19b-401d-a478-5c23e4e01507.png?width=238&height=514)
![Press Mail. Press Mail.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-528c9a6f-b19b-401d-a478-5c23e4e01507.png?width=354&height=766)
Press Mail.
![Press Accounts. Press Accounts.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-1663045e-78a3-4dad-b98a-9a49c5c350e0.png?width=238&height=514)
![Press Accounts. Press Accounts.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-1663045e-78a3-4dad-b98a-9a49c5c350e0.png?width=354&height=766)
Press Accounts.
![Press Add Account. Press Add Account.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-f022c669-910d-4972-986f-53619c061c22.png?width=238&height=514)
![Press Add Account. Press Add Account.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-f022c669-910d-4972-986f-53619c061c22.png?width=354&height=766)
Press Add Account.
![Press Other. Press Other.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-22392629-7654-402e-8c67-60e7861e966f.png?width=238&height=514)
![Press Other. Press Other.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-22392629-7654-402e-8c67-60e7861e966f.png?width=354&height=766)
Press Other.
![Press Add Mail Account. Press Add Mail Account.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-32aa3113-56e3-4497-8a45-ef571866364b.png?width=238&height=514)
![Press Add Mail Account. Press Add Mail Account.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-32aa3113-56e3-4497-8a45-ef571866364b.png?width=354&height=766)
Press Add Mail Account.
![Press Name and key in the required sender name. Press Name and key in the required sender name.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-6eff3698-e99c-492b-876f-03eb3a142fa9.png?width=238&height=514)
![Press Name and key in the required sender name. Press Name and key in the required sender name.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-6eff3698-e99c-492b-876f-03eb3a142fa9.png?width=354&height=766)
Press Name and key in the required sender name.
![Press Email and key in your email address. Press Email and key in your email address.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-0af4ab35-35f8-4a2b-be8d-00936ddd0a4f.png?width=238&height=514)
![Press Email and key in your email address. Press Email and key in your email address.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-0af4ab35-35f8-4a2b-be8d-00936ddd0a4f.png?width=354&height=766)
Press Email and key in your email address.
![Press Password and key in the password for your email account. Press Password and key in the password for your email account.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-38dcde3b-a93b-4a34-91f2-0f6d4209e522.png?width=238&height=514)
![Press Password and key in the password for your email account. Press Password and key in the password for your email account.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-38dcde3b-a93b-4a34-91f2-0f6d4209e522.png?width=354&height=766)
Press Password and key in the password for your email account.
![Press Description and key in the required name. Press Description and key in the required name.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-53420164-eb6f-47f2-a36c-f4fdc1e563d4.png?width=238&height=514)
![Press Description and key in the required name. Press Description and key in the required name.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-53420164-eb6f-47f2-a36c-f4fdc1e563d4.png?width=354&height=766)
Press Description and key in the required name.
![Press Next. Press Next.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-53420164-eb6f-47f2-a36c-f4fdc1e563d4.png?width=238&height=514)
![Press Next. Press Next.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-53420164-eb6f-47f2-a36c-f4fdc1e563d4.png?width=354&height=766)
Press Next.
![If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone. If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-7ffc5d7a-f989-4734-9683-f14dafcfa376.png?width=238&height=514)
![If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone. If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-7ffc5d7a-f989-4734-9683-f14dafcfa376.png?width=354&height=766)
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.
![Press IMAP. Press IMAP.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-61c7edc2-cadf-4ff8-9276-a60aa41b4c1e.png?width=238&height=514)
![Press IMAP. Press IMAP.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-61c7edc2-cadf-4ff8-9276-a60aa41b4c1e.png?width=354&height=766)
Press IMAP.
![Press Host Name and key in the name of your email provider's incoming server. Press Host Name and key in the name of your email provider's incoming server.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-61c7edc2-cadf-4ff8-9276-a60aa41b4c1e.png?width=238&height=514)
![Press Host Name and key in the name of your email provider's incoming server. Press Host Name and key in the name of your email provider's incoming server.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-61c7edc2-cadf-4ff8-9276-a60aa41b4c1e.png?width=354&height=766)
Press Host Name and key in the name of your email provider's incoming server.
![Press Username and key in the username for your email account. Press Username and key in the username for your email account.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-f1f491eb-bacc-4440-b688-7896db492450.png?width=238&height=514)
![Press Username and key in the username for your email account. Press Username and key in the username for your email account.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-f1f491eb-bacc-4440-b688-7896db492450.png?width=354&height=766)
Press Username and key in the username for your email account.
![Press Host Name and key in the name of your email provider's outgoing server. Press Host Name and key in the name of your email provider's outgoing server.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-5a0aa624-766e-432b-a1f1-5ce167f8306e.png?width=238&height=514)
![Press Host Name and key in the name of your email provider's outgoing server. Press Host Name and key in the name of your email provider's outgoing server.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-5a0aa624-766e-432b-a1f1-5ce167f8306e.png?width=354&height=766)
Press Host Name and key in the name of your email provider's outgoing server.
![Press Username and key in the username for your email account. Press Username and key in the username for your email account.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-43d5a6c0-129e-4416-9533-4c98a6957538.png?width=238&height=514)
![Press Username and key in the username for your email account. Press Username and key in the username for your email account.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-43d5a6c0-129e-4416-9533-4c98a6957538.png?width=354&height=766)
Press Username and key in the username for your email account.
![Press Password and key in the password for your email account. Press Password and key in the password for your email account.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-a6d71e5f-130d-4790-9f6a-a805a802635c.png?width=238&height=514)
![Press Password and key in the password for your email account. Press Password and key in the password for your email account.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-a6d71e5f-130d-4790-9f6a-a805a802635c.png?width=354&height=766)
Press Password and key in the password for your email account.
![Press Next. Press Next.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-f04d9fa3-48e3-4ff9-9887-ec1d0ec1b161.png?width=238&height=514)
![Press Next. Press Next.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-f04d9fa3-48e3-4ff9-9887-ec1d0ec1b161.png?width=354&height=766)
Press Next.
![Press Save. Your email account has now been set up. To select more settings for incoming and outgoing server, proceed with the following steps. Press Save. Your email account has now been set up. To select more settings for incoming and outgoing server, proceed with the following steps.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-a449143d-deff-423e-99de-43a5a9ed72f5.png?width=238&height=514)
![Press Save. Your email account has now been set up. To select more settings for incoming and outgoing server, proceed with the following steps. Press Save. Your email account has now been set up. To select more settings for incoming and outgoing server, proceed with the following steps.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-a449143d-deff-423e-99de-43a5a9ed72f5.png?width=354&height=766)
Press Save. Your email account has now been set up. To select more settings for incoming and outgoing server, proceed with the following steps.
![Press the name of the email account you've just set up. Press the name of the email account you've just set up.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-cc6c5636-0015-4ead-a1bf-3521197a772a.png?width=238&height=514)
![Press the name of the email account you've just set up. Press the name of the email account you've just set up.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-cc6c5636-0015-4ead-a1bf-3521197a772a.png?width=354&height=766)
Press the name of the email account you've just set up.
![Press Account. Press Account.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-26f00110-7d23-489e-a9cb-6902d18aa349.png?width=238&height=514)
![Press Account. Press Account.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-26f00110-7d23-489e-a9cb-6902d18aa349.png?width=354&height=766)
Press Account.
![Press SMTP. Press SMTP.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-514c040f-f3a0-4fe1-b9b6-5ff3dddfbfe0.png?width=238&height=514)
![Press SMTP. Press SMTP.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-514c040f-f3a0-4fe1-b9b6-5ff3dddfbfe0.png?width=354&height=766)
Press SMTP.
![Press the field below Press the field below](http://wmstatic.global.ssl.fastly.net/ml/120824-f-ec9c00d2-37a9-447d-b682-d1f6aa0bbff3.png?width=238&height=514)
![Press the field below Press the field below](http://wmstatic.global.ssl.fastly.net/ml/120824-f-ec9c00d2-37a9-447d-b682-d1f6aa0bbff3.png?width=354&height=766)
Press the field below "PRIMARY SERVER".
![Press the indicator next to Press the indicator next to](http://wmstatic.global.ssl.fastly.net/ml/120824-f-e6b1ea69-ae09-4877-a727-95e35311e018.png?width=238&height=514)
![Press the indicator next to Press the indicator next to](http://wmstatic.global.ssl.fastly.net/ml/120824-f-e6b1ea69-ae09-4877-a727-95e35311e018.png?width=354&height=766)
Press the indicator next to "Use SSL" to turn on the function.
![Press Authentication. Press Authentication.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-cfe6914a-317f-41ab-91df-681558cdefe3.png?width=238&height=514)
![Press Authentication. Press Authentication.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-cfe6914a-317f-41ab-91df-681558cdefe3.png?width=354&height=766)
Press Authentication.
![Press Password. Press Password.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-52a1ec7e-e8af-494f-9804-1228ba4dec86.png?width=238&height=514)
![Press Password. Press Password.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-52a1ec7e-e8af-494f-9804-1228ba4dec86.png?width=354&height=766)
Press Password.
![Press arrow left. Press arrow left.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-52a1ec7e-e8af-494f-9804-1228ba4dec86.png?width=238&height=514)
![Press arrow left. Press arrow left.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-52a1ec7e-e8af-494f-9804-1228ba4dec86.png?width=354&height=766)
Press arrow left.
![Press Server Port and key in 587. Press Server Port and key in 587.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-cfe6914a-317f-41ab-91df-681558cdefe3.png?width=238&height=514)
![Press Server Port and key in 587. Press Server Port and key in 587.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-cfe6914a-317f-41ab-91df-681558cdefe3.png?width=354&height=766)
Press Server Port and key in 587.
![Press Done. Press Done.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-cfe6914a-317f-41ab-91df-681558cdefe3.png?width=238&height=514)
![Press Done. Press Done.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-cfe6914a-317f-41ab-91df-681558cdefe3.png?width=354&height=766)
Press Done.
![Press arrow left. Press arrow left.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-ec9c00d2-37a9-447d-b682-d1f6aa0bbff3.png?width=238&height=514)
![Press arrow left. Press arrow left.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-ec9c00d2-37a9-447d-b682-d1f6aa0bbff3.png?width=354&height=766)
Press arrow left.
![Press Advanced. Press Advanced.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-514c040f-f3a0-4fe1-b9b6-5ff3dddfbfe0.png?width=238&height=514)
![Press Advanced. Press Advanced.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-514c040f-f3a0-4fe1-b9b6-5ff3dddfbfe0.png?width=354&height=766)
Press Advanced.
![Press the indicator next to Press the indicator next to](http://wmstatic.global.ssl.fastly.net/ml/120824-f-9410859d-5e74-4e0a-8923-3e23314c7472.png?width=238&height=514)
![Press the indicator next to Press the indicator next to](http://wmstatic.global.ssl.fastly.net/ml/120824-f-9410859d-5e74-4e0a-8923-3e23314c7472.png?width=354&height=766)
Press the indicator next to "Use SSL" to turn on the function.
![Press Authentication. Press Authentication.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-373786f3-edf8-40c5-9c89-4e6e23f39b4f.png?width=238&height=514)
![Press Authentication. Press Authentication.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-373786f3-edf8-40c5-9c89-4e6e23f39b4f.png?width=354&height=766)
Press Authentication.
![Press Password. Press Password.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-b077bac3-97f0-45c1-9b58-bcf9812208f6.png?width=238&height=514)
![Press Password. Press Password.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-b077bac3-97f0-45c1-9b58-bcf9812208f6.png?width=354&height=766)
Press Password.
![Press arrow left. Press arrow left.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-b077bac3-97f0-45c1-9b58-bcf9812208f6.png?width=238&height=514)
![Press arrow left. Press arrow left.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-b077bac3-97f0-45c1-9b58-bcf9812208f6.png?width=354&height=766)
Press arrow left.
![Press Server Port and key in 993. Press Server Port and key in 993.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-373786f3-edf8-40c5-9c89-4e6e23f39b4f.png?width=238&height=514)
![Press Server Port and key in 993. Press Server Port and key in 993.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-373786f3-edf8-40c5-9c89-4e6e23f39b4f.png?width=354&height=766)
Press Server Port and key in 993.
![Press arrow left. Press arrow left.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-373786f3-edf8-40c5-9c89-4e6e23f39b4f.png?width=238&height=514)
![Press arrow left. Press arrow left.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-373786f3-edf8-40c5-9c89-4e6e23f39b4f.png?width=354&height=766)
Press arrow left.
![Press Done. Press Done.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-514c040f-f3a0-4fe1-b9b6-5ff3dddfbfe0.png?width=238&height=514)
![Press Done. Press Done.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-514c040f-f3a0-4fe1-b9b6-5ff3dddfbfe0.png?width=354&height=766)
Press Done.
![Press arrow left. Press arrow left.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-26f00110-7d23-489e-a9cb-6902d18aa349.png?width=238&height=514)
![Press arrow left. Press arrow left.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-26f00110-7d23-489e-a9cb-6902d18aa349.png?width=354&height=766)
Press arrow left.
![Press Fetch New Data. Press Fetch New Data.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-cc6c5636-0015-4ead-a1bf-3521197a772a.png?width=238&height=514)
![Press Fetch New Data. Press Fetch New Data.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-cc6c5636-0015-4ead-a1bf-3521197a772a.png?width=354&height=766)
Press Fetch New Data.
![Press the indicator next to Press the indicator next to](http://wmstatic.global.ssl.fastly.net/ml/120824-f-b092bf88-3601-41e4-80af-9fa8cab4e06c.png?width=238&height=514)
![Press the indicator next to Press the indicator next to](http://wmstatic.global.ssl.fastly.net/ml/120824-f-b092bf88-3601-41e4-80af-9fa8cab4e06c.png?width=354&height=766)
Press the indicator next to "Push" to turn the function on or off.
![If you turn off the function, press the required setting. If you turn off the function, press the required setting.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-af75b02c-6dda-4879-a0c0-e481b05adbb9.png?width=238&height=514)
![If you turn off the function, press the required setting. If you turn off the function, press the required setting.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-af75b02c-6dda-4879-a0c0-e481b05adbb9.png?width=354&height=766)
If you turn off the function, press the required setting.
![Press the required email account and follow the instructions on the screen to select settings for the specific account. Press the required email account and follow the instructions on the screen to select settings for the specific account.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-af75b02c-6dda-4879-a0c0-e481b05adbb9.png?width=238&height=514)
![Press the required email account and follow the instructions on the screen to select settings for the specific account. Press the required email account and follow the instructions on the screen to select settings for the specific account.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-af75b02c-6dda-4879-a0c0-e481b05adbb9.png?width=354&height=766)
Press the required email account and follow the instructions on the screen to select settings for the specific account.
![Slide your finger upwards starting from the bottom of the screen to return to the home screen. Slide your finger upwards starting from the bottom of the screen to return to the home screen.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-af75b02c-6dda-4879-a0c0-e481b05adbb9.png?width=238&height=514)
![Slide your finger upwards starting from the bottom of the screen to return to the home screen. Slide your finger upwards starting from the bottom of the screen to return to the home screen.](http://wmstatic.global.ssl.fastly.net/ml/120824-f-af75b02c-6dda-4879-a0c0-e481b05adbb9.png?width=354&height=766)
Slide your finger upwards starting from the bottom of the screen to return to the home screen.