Product support
Struggling to set up a device or have a tech problem? Find quick solutions, setup guides, and troubleshoot common issues with our expert support.
How to find your product model or series
For laptops & PCs:
- You should be able to find your laptop or PC’s model number by selecting Settings, and then selecting About
- You may also be able to find your model number on a sticker on the back of your product, on the packaging it came in, or in the user manual
For tablets:
- You should be able to find your tablet’s model number by selecting the Settings or Options app, and then selecting About
- The model number should be displayed under the Model Name heading
- You may also be able to find your model number in the user manual your tablet came with
For anything else:
- The model number will often be on a sticker or printed directly onto the front, back, or bottom of your product
- If you can’t find the model number on your product, check the packaging it came in or the user manual
- You may be able to find the model number in the settings of your product, or in the Bluetooth settings of a linked product
Product categories
ASUS 2021 Chromebook CX1 CX1500 15.6-inch
ASUS 2022 TUF F15 Gaming Laptop
ASUS 2023 ROG Ally Handheld Console
ASUS 2023 ROG Zephyrus G16 GU603 Gaming Laptop
ASUS 2023 TUF A15 Gaming Laptop
ASUS 2024 ROG Strix G13CH Gaming PC
ASUS 2024 ROG Zephyrus G14 GA403 Gaming Laptop
ASUS 2024 ROG Zephyrus G16 GA605 Gaming Laptop
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