Product support
Struggling to set up a device or have a tech problem? Find quick solutions, setup guides, and troubleshoot common issues with our expert support.
How to find your product model or series
For laptops & PCs:
- You should be able to find your laptop or PC’s model number by selecting Settings, and then selecting About
- You may also be able to find your model number on a sticker on the back of your product, on the packaging it came in, or in the user manual
For tablets:
- You should be able to find your tablet’s model number by selecting the Settings or Options app, and then selecting About
- The model number should be displayed under the Model Name heading
- You may also be able to find your model number in the user manual your tablet came with
For anything else:
- The model number will often be on a sticker or printed directly onto the front, back, or bottom of your product
- If you can’t find the model number on your product, check the packaging it came in or the user manual
- You may be able to find the model number in the settings of your product, or in the Bluetooth settings of a linked product
Product categories
Acer 2024 Nitro N50-640 Gaming Desktop
Acer 2024 Predator Orion 3000 Gaming Desktop
Acer 2024 Predator Orion 7000 Gaming Desktop
AlphaSync Gaming PC - Ryzen 5 7500F - GeForce RTX 4060
ASUS 2023 ROG Ally Handheld Console
ASUS 2024 ROG Strix G13CH Gaming PC
ASUS Intel i5-14400F Gaming PC
ASUS ROG G22CH Gaming PC
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