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Struggling to set up a device or have a tech problem? Find quick solutions, setup guides, and troubleshoot common issues with our expert support.
How to find your product model or series
For laptops & PCs:
  • You should be able to find your laptop or PC’s model number by selecting Settings, and then selecting About
  • You may also be able to find your model number on a sticker on the back of your product, on the packaging it came in, or in the user manual
For tablets:
  • You should be able to find your tablet’s model number by selecting the Settings or Options app, and then selecting About
  • The model number should be displayed under the Model Name heading
  • You may also be able to find your model number in the user manual your tablet came with
For anything else:
  • The model number will often be on a sticker or printed directly onto the front, back, or bottom of your product
  • If you can’t find the model number on your product, check the packaging it came in or the user manual
  • You may be able to find the model number in the settings of your product, or in the Bluetooth settings of a linked product
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Icon brand Acer Acer
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Acer 2022 Aspire Vero 15.6-inch
Acer 2023 Nitro V 15 Gaming Laptop
Acer 2023 Swift Go 14 Touchscreen Laptop
Acer 2024 Swift Go 14-41-R2AU Laptop
Acer 2024 Triton PTX17-71 Gaming Laptop
Acer 311 Chromebook Spin Convertible Laptop
Acer 314 Chromebook Laptop
Acer 314 Chromebook Spin Convertible Laptop
Acer 314 Chromebook Touchscreen Laptop
Acer 514 Chromebook Plus Laptop
Acer 514 Chromebook Vero Laptop
Acer 515 Chromebook Plus Laptop
Acer 516 GE Chromebook Laptop
Acer 713 Chromebook Spin Convertible Laptop
Acer Aspire 1 14-inch Intel Celeron 64GB
Acer Aspire 3 15.6-inch A6 8GB RAM
Acer Aspire 3 Laptop
Acer Aspire 5 15.6-inch Laptop
Acer Aspire Go 14 AMD Laptop
Acer Aspire Go 15
Acer ES1-311 13.3-inch
Acer Nitro 5 Gaming Laptop
Acer Predator Helios 16 PH16-71 Gaming Notebook
Acer Predator Helios 18 Gaming Laptop
Acer Predator Helios 300 Gaming Laptop
Acer Predator Helios Neo 16PHN16-72 Gaming Notebook
Acer Predator Helios Neo 18 Gaming Laptop
Acer Swift 14 AI
Acer Swift Go 14-inch Intel Evo Platform Touchscreen Laptop - 13th Gen Intel Core i7-13700H
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