Product support
Struggling to set up a device or have a tech problem? Find quick solutions, setup guides, and troubleshoot common issues with our expert support.
How to find your product model or series
For laptops & PCs:
- You should be able to find your laptop or PC’s model number by selecting Settings, and then selecting About
- You may also be able to find your model number on a sticker on the back of your product, on the packaging it came in, or in the user manual
For tablets:
- You should be able to find your tablet’s model number by selecting the Settings or Options app, and then selecting About
- The model number should be displayed under the Model Name heading
- You may also be able to find your model number in the user manual your tablet came with
For anything else:
- The model number will often be on a sticker or printed directly onto the front, back, or bottom of your product
- If you can’t find the model number on your product, check the packaging it came in or the user manual
- You may be able to find the model number in the settings of your product, or in the Bluetooth settings of a linked product
Product categories
Acer 2022 Aspire Vero 15.6-inch
Acer 2023 Nitro V 15 Gaming Laptop
Acer 2023 Swift Go 14 Touchscreen Laptop
Acer 2024 31.5-inch Nitro XV2 Gaming Monitor
Acer 2024 34-inch Nitro EI Curved Gaming Monitor
Acer 2024 PO3-650 Gaming PC
Acer 2024 Swift Go 14-41-R2AU Laptop
Acer 2024 Triton PTX17-71 Gaming Laptop
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