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How to find your product model or series
For laptops & PCs:
  • You should be able to find your laptop or PC’s model number by selecting Settings, and then selecting About
  • You may also be able to find your model number on a sticker on the back of your product, on the packaging it came in, or in the user manual
For tablets:
  • You should be able to find your tablet’s model number by selecting the Settings or Options app, and then selecting About
  • The model number should be displayed under the Model Name heading
  • You may also be able to find your model number in the user manual your tablet came with
For anything else:
  • The model number will often be on a sticker or printed directly onto the front, back, or bottom of your product
  • If you can’t find the model number on your product, check the packaging it came in or the user manual
  • You may be able to find the model number in the settings of your product, or in the Bluetooth settings of a linked product
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Icon brand Samsung Samsung
Icon brand Apple Apple
Icon brand Google Google
Icon brand Huawei Huawei
Icon brand Sony Sony
Icon brand Doro Doro
Icon brand Microsoft Microsoft
Icon brand Acer Acer
Icon brand Arlo Arlo
Icon brand ASUS ASUS
Icon brand Brother Brother
Icon brand Canon Canon
Icon brand Chillblast Chillblast
Icon brand Epson Epson
Icon brand Fujifilm Fujifilm
Icon brand HP HP
Icon brand Lenovo Lenovo
Icon brand LG LG
Icon brand Logitech Logitech
Icon brand MSI MSI
Icon brand Pebble Pebble
Icon brand Philips Philips
Icon brand Razer Razer
Samsung Galaxy Tab A9
Samsung Galaxy Book
Samsung Galaxy Tab S10 FE 5G
Samsung Galaxy Tab S8
Samsung Galaxy Tab S9 Ultra
Samsung Galaxy Chromebook Go
Samsung Galaxy Tab A8
Samsung Galaxy Book3 Pro 360 5G
Samsung Galaxy Tab S9
Samsung Galaxy Tab S10+
Samsung Galaxy Book Go
Samsung Galaxy Tab S10 Ultra
Samsung Galaxy Tab S9 FE 5G
Samsung Galaxy Book2 Go 5G
Samsung Galaxy Tab S9+
Samsung 2021 Odyssey G3
Samsung 2022 Odyssey G4
Samsung 2022 Odyssey G7
Samsung 2022 Odyssey OLED G8
Samsung 2023 Odyssey G5
Samsung 2023 Odyssey G55C
Samsung 2023 Odyssey G55T
Samsung 2023 Odyssey G70A
Samsung 2023 Odyssey G95C
Samsung 2023 Smart Odyssey OLED G9
Samsung 2023 ViewFinity S5
Samsung 2024 Smart Monitor M5
Samsung 2024 Smart Monitor M7
Samsung 2024 Smart Monitor M8
Samsung Galaxy Book3
Samsung Galaxy Book4
Samsung Galaxy Book4 360
Samsung Galaxy Book4 Edge
Samsung Galaxy Book4 Pro
Samsung Galaxy Book4 Pro 360
Samsung Galaxy Book4 Ultra
Samsung Galaxy Book5 360
Samsung Galaxy Book5 Pro 360
Samsung Galaxy Tab A9 4G Wi-Fi
Samsung Galaxy Tab A9 Plus 5G Wi-Fi
Samsung Galaxy Tab A9 Plus Wi-Fi
Samsung Galaxy Tab A9 Wi-Fi
Samsung Galaxy Tab S10 FE 5G Wi-Fi
Samsung Galaxy Tab S10 FE Plus 5G Wi-Fi
Samsung Galaxy Tab S10 FE Plus Wi-Fi
Samsung Galaxy Tab S10 FE Wi-Fi
Samsung Galaxy Tab S8 Plus Wi-Fi
Samsung Galaxy Tab S9 5G Wi-Fi
Samsung Galaxy Tab S9 FE Wi-Fi
Samsung LS24C310EAUXXU 24-inch Full HD Monitor
Samsung The Freestyle Battery Base
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